Privacy policy

We collect information in two ways: information you provide directly, and information collected automatically as you use the site.

Information you provide

• Contact details submitted through the demo request form: name, work email, company name, company size, and a description of your operational challenge.
• Any additional information you choose to include in that form or in follow-up correspondence with us.

Information collected automatically

• Basic technical data such as IP address, browser type, device type, and pages visited, collected through standard web server and hosting logs.
• Cookies strictly necessary to operate the site; we do not currently run analytics or advertising cookies. See our cookie policy for details.

We use the information above to:

• Respond to demo requests and follow up with relevant information about Cardanel.
• Operate, secure, and maintain this website.
• Understand, in aggregate, how the site is used so we can improve it.
• Comply with legal obligations and enforce our terms of use.

We do not sell personal information, and we do not use it for unrelated advertising purposes.

Information submitted through the demo request form is transmitted over an encrypted connection and stored in a secured database operated by our database provider. We also send an internal notification email to our team's business inbox so we can follow up with you. We apply reasonable administrative and technical safeguards to limit access to personal information to team members who need it to respond to your request.

No method of transmission or storage is completely secure. We work to protect your information but cannot guarantee absolute security.

We rely on a small number of service providers to operate this website and process demo requests, including:

• A hosting and infrastructure provider that serves the website.
• A database provider that securely stores demo request submissions.
• An email delivery provider used to send and receive demo request notifications and confirmations.

These providers act on our behalf and are only authorized to use personal information as needed to perform their services for us. We do not share personal information with third parties for their own independent marketing purposes.

This site currently uses only the cookies strictly necessary for it to function. It does not currently use analytics, advertising, or cross-site tracking cookies. Full details, including how to control cookies in your browser, are in our cookie policy.

We retain demo request information for as long as reasonably necessary to respond to your inquiry and maintain a record of our business relationship, and no longer than necessary for the purposes described in this policy, unless a longer period is required by law.

Depending on your location, you may have the right to access, correct, or request deletion of personal information we hold about you, and to withdraw any consent you previously gave.

To exercise any of these rights, contact us at legal@cardanel.com. We will respond within a reasonable time and, in any event, within the time limits required by applicable law.

This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will update the date at the top of this page when we do.

Questions about this privacy policy or how we handle personal information can be sent to legal@cardanel.com.